Delivery options
- Home delivery: fees and lead times depend on your area and are shown before you order.
- Store pickup: free, when available.
- Digital products (licences, software): no physical delivery.
Tracking
Each step (confirmed, being prepared, shipped, out for delivery, delivered) is notified and remains visible in “My orders”.
Receiving your parcel
Check your parcel on receipt. If there is a problem, open a ticket from the order concerned.